Digital Product Design

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It was a highly collaborative process. They took the time to become well-versed in the intricacies of our business, and instead of big reveals at set milestones, we were in constant communication throughout the process. That enabled us to experiment with a wide variety of ideas and to incorporate findings quickly.
Carma

Yosuke Hall

Co-Founder

Carma

Digital Product Design
UntilNow combines strategy, research, and design to create experiences that feel effortless and perform powerfully. From early discovery to usability testing, we help brands design products that engage users and scale with success.
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What we offer

Our Digital Product Design Services

Our process combines strategic thinking and practical design execution to create high-performing, user-centred digital products.

  • Product Discovery – Define your vision and identify opportunities through user insights, competitor analysis, and data-driven research.
  • Journey Mapping – Visualise the entire customer experience to uncover friction points and improve user flow.
  • Information Architecture – Structure digital products for clarity, navigation ease, and long-term scalability.
  • Product Prototyping – Bring ideas to life quickly with interactive prototypes that allow for testing, feedback, and iteration before full development.
  • Usability Testing – Validate design effectiveness through real-world testing to refine usability, accessibility, and engagement.
  • MVP Design – Transform concepts into functional, high-impact minimum viable products ready for development and early market validation.

How we do it?

Benefits of Digital Product Design Services

We help you design with confidence and purpose, ensuring every pixel and decision supports business outcomes.

  • Align Strategy and Design – Bridge the gap between business goals and user needs with evidence-led design thinking.
  • Validate Before You Build – Test early to reduce risk, accelerate development, and enhance return on investment.
  • Deliver Scalable, Seamless Products – Create systems that perform across devices, grow with your audience, and maintain design consistency.

Collaborative Partnership – We work alongside your team, turning insights into design solutions that deliver measurable impact.

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FAQs

Digital Product Design Services

What is digital product design?
Digital product design is the process of researching, designing, and testing digital products, like apps, websites, and platforms, to ensure they meet user needs and business goals.
How much does a product design project cost?
Costs vary depending on complexity and scope. At UntilNow, we tailor every project to fit your timeline, budget, and strategic goals.
What’s the difference between UI/UX design and digital product design?
UI/UX focuses on interface and experience, while digital product design covers the full lifecycle, from research and prototyping to usability testing and product strategy.
How long does it take to design a digital product?
Typical timelines range from 6 to 12 weeks, depending on project size, research depth, and iteration cycles.
Do you handle both strategy and design?
Yes. UntilNow combines strategic consulting with hands-on design execution to ensure your digital product is both visionary and viable.
Can you prototype ideas before full development?
Absolutely. We build interactive prototypes to test concepts with real users before investing in full builds.
How do you test and validate designs?
We use usability testing, journey mapping, and data analysis to ensure designs work seamlessly for real users
What tools do you use for product design?
We use Figma, FigJam, Notion, and collaborative user-testing platforms to streamline feedback and design delivery.

Results

Metrics
that matter

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Work

Digital Product Design Services

December 17, 2025
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Dataweavers Branding
Works

Dataweavers

March 2, 2026
Expressing the power of complete infrastructural operations without losing people along the way.
February 27, 2022
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Mirvac Property Live to rent
Works

Mirvac

November 1, 2022
Community within arm’s reach; developing Mirvac’s first app for build-to-rent residents
January 29, 2022
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Spriggy
Works

Spriggy

April 3, 2025
Digital Product Design for Australia's #1 Kids' Money App

Testimonial

In their words

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As our principal product design partner, UntilNow have helped drive our greatest period of growth.
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Tom Gallop

Head of Product Experience

Spriggy

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Print Design

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Android App Development

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iOS App Development

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Website design

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Digital Product Design

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Marketing support

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Brand positioning

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Concept development

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Webflow

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UI/UX Design

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Tone of voice

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Social Media Design

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SEO optimisation

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No Code Dev

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Motion Design

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Innovation strategy

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Custom icon library

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Copywriting

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Messaging frameworks

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Ad Creative

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Brand guidelines

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App Development

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Brand Strategy

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Brand Naming

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Visual Identity

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Brand Rollout

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Idea Validation

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We can help you with ....
Design products that people love to use. UntilNow’s digital product design studio blends strategy, research, and creativity to craft intuitive, high-performing products from concept to launch.
Results
A flexible CMS the Arkeus team runs themselves, publishing news and roles without a developer.
A full redesign, rebuild and CMS the team runs themselves, at the pace a fast-scaling company needs.
A$
A Series A led by QIC Ventures and R+ VC to take Arkeus global. We built the website behind the new chapter.
Star rating up form 2.5
Growth in e-commerce in 3 years
4x
Growth in e-commerce in 3 years
Metrics that matter
A creative web design partner you can trust
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The collaboration resulted in an authentic brand that embodies Chris O’Brien Lifehouse. We are delighted with the outcomes and believe our updated brand will raise awareness and build trust.
Speed up competitor analysis and market research
Speed up competitor analysis and market research
Speed up competitor analysis and market research
Types of engagement

How do we work?

We offer a range of strategy, design and executional services which can be employed together in a large innovation programme, or as individual assignments.  We’ll tailor each project to your unique needs and will always be available to offer the guidance and support required to meet each new objective.

*Estimation are in US Dollars and are subject of revision yearly.

Engagement

Projects

Suitable for short projects where the scope and team are well defined and the project can be accurately quantified end-to-end.

Learn more
Product Building
4 to 12 weeks
Brand Building
4 to 12 weeks
Audience Building
4 to 12 weeks
Code Building
8 to 12 weeks
Starting at
$18K
/Month*
Min of 3 Months
Learn More
Engagement

Retainer

Ongoing support for your business. A full functioning design team dedicated to your company.

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Part Time
2.5 days per week
Full Time
4 to 5 days a week
Starting at
$18K
/Month*
Min of 3 Months
Learn More
Engagement

Fractional

Suitable for founders that are either running fast, or have hit a snag, and need some senior support.

Learn more
Part Time
1 to 2.5 days a week
Advisory
2 to 4 hours a week
Starting at
$2.5k
/Month*
Min of 3 Months
Learn More
Investing in your success

Venture Investments

When it makes sense for everyone involved, we exchange our services for equity. This is typically done on a part cash, part equity basis (just think of us as a value-adding angel investor). In select cases, we will also act as the design co-founder on a new venture.

Learn more
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Project Based

Suitable for short projects where the scope and team are well defined and the project can be accurately quantified end-to-end.

Retainer-based

Suitable for projects where the scope is subject to change and/or where resources are needed on an ongoing basis.

Co-Creation

Suitable for studios, investors or companies that need a design co-founder to launch a new venture.

Results
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Market research
Dive into the market dynamics to understand the potential size, growth, and trends. This phase helps founders gauge the overall demand and viability of their idea in the current and foreseeable market.
2
Market research
Dive into the market dynamics to understand the potential size, growth, and trends. This phase helps founders gauge the overall demand and viability of their idea in the current and foreseeable market.
3
Market research
Dive into the market dynamics to understand the potential size, growth, and trends. This phase helps founders gauge the overall demand and viability of their idea in the current and foreseeable market.
4
Market research
Dive into the market dynamics to understand the potential size, growth, and trends. This phase helps founders gauge the overall demand and viability of their idea in the current and foreseeable market.
5
Market research
Dive into the market dynamics to understand the potential size, growth, and trends. This phase helps founders gauge the overall demand and viability of their idea in the current and foreseeable market.
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FAQs

Branding, Web Design & UX/UI Agency

Why should you choose UntilNow as your web design, branding, and UX/UI partner?

Because we bring strategy and execution together. Unlike other creative agencies, we partner with you from idea validation to launch, ensuring every step drives measurable growth.

How long does it usually take to design and build a website or app?

Timelines depend on project scope, but a typical website development project takes 6–10 weeks, while apps may take longer depending on complexity. We always start with clear milestones and regular updates.

What industries and businesses do you typically work with?

We work with startups, scaleups, and ambitious organisations across tech, finance, health, and consumer products – anyone ready to scale with the right design and development partner.

Why is UX design so important?

Because great UX design improves engagement, conversion, and loyalty. A user-centred design approach ensures your customers have a seamless journey – making them more likely to stay, return, and recommend.

How should I approach UX design for my business?

Start with your users. Through UX audits, user testing, and journey mapping, we identify friction points and opportunities, then design solutions that make your product intuitive and effective.

Why do businesses invest in branding?

Branding builds trust, differentiation, and long-term growth. A strong brand identity ensures you stand out in competitive markets and connects your business with the right audience.

Do you build AI-powered digital products and automation tools?

Yes. As an AI automation agency, we design AI-driven tools, digital products, and strategies that help businesses save time, reduce costs, and scale smarter.

Will you provide training and support on how to update my website?

Absolutely. We believe in empowering clients. Whether it’s CMS training or ongoing support, we ensure you’re confident managing and growing your digital presence.

Why work with a Sydney-based web design agency like UntilNow?

Local expertise matters. As a Sydney web design agency, we understand the local market while delivering global-standard design, branding, and development solutions.

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