Studio Manager & Project Manager

Remote or Hybrid · Sydney (Contract)


We're looking for an organised, hands-on studio and project manager.

About the role

  • The role is a contract but can be turned into a full time. We are open to any level of experience.
  • You can work remotely or hybrid from our studio in The Commons, Sydney CBD.
  • You will have full ownership over a range of clients and own both project delivery and client management as well as the digital product process alongside product designers and engineers.
  • This is a heavily client facing role, so we are looking for someone who loves working collaboratively with client teams, has great presentation skills and is able to rally a team around a defined goal and objective.
  • We operate very similarly to an early stage startup. You will be supported where you need and will have access to a huge range of opportunities that may not sit solely inside your formal job description.

What you will do

Typical tasks in the life of an SM at UntilNow might look something like this:

  • Running brand, design, and digital projects from start to finish, from briefing and scheduling to closing projects and invoicing
  • Run (or be part of) product ceremonies like stand ups, retros, showcases and stakeholder meetings
  • Take ownership of customer research activities across user interviews, prototyping, surveys, card sorts and much more. You will be the expert on all things customer and be in charge of identifying key patterns and insights that come from research activities.
  • Use AI tools (Claude, ChatGPT, Notion AI and similar) to take the admin out of delivery: meeting notes, status updates, scope tracking, proposals and resourcing, so more of your time goes to clients and the team
  • Work closely with designers to ensure key user stories are being designed in a way that ultimately brings delight and ease to the problem space
  • Work with engineers to ensure designs are being built on schedule and to design requirements
  • Take ownership of build quality and ensure everything has been built according to designs.
  • Collaborating closely with our Managing Director on key projects
  • Serving as the key point of contact for clients, our design team, and external contractors on each of your projects
  • Tracking scope, deliverables, and client requests to ensure smooth project progress
  • Expanding your design and industry knowledge across various categories and project types (product, brand, packaging, digital, photography shoot coordination, etc.)
  • Weekly resource planning and project status check-ins with the team.

Your background

  • You are a killer multi-tasker. This role requires context switching and juggling multiple projects and clients at once.
  • You are a people person at heart. You love working closely alongside others and thrive in collaboration.
  • You're an over-communicator. You understand the importance of ensuring everyone is aligned and on the same page.
  • You use AI tools in your day to day, and you're curious about how they can make a studio run better. You also know when a client conversation needs a human, not a summary.
  • You're careful with client information and know what shouldn't go into an AI tool.
  • You love learning. You may not have the explicit experience required for all areas of this role, but you're excited by the prospect of growing and learning.
  • You own your failures. You see failure as an opportunity to grow.
  • You are obsessed with crafting delightful digital experiences and brands across all sorts of industries.

When you apply

Alongside your CV, send us one short example of something in your work you've made faster or better with AI, and one place you decided not to use it. A few paragraphs is plenty.

Salary and Benefits

Despite being a small boutique agency, we strive to offer state-of-the-industry benefits and create an organisation we would want to work at.

  • Competitive salary.
  • Personal development stipend. AUD 500 per calendar year to improve your craft. Available after 6 months of employment.
  • Great equipment. Each employee will receive a MacBook plus required peripherals.
  • Shared equity in UntilNow Ventures
  • New business bonus

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